About Us:

MMI are a dynamic beverage import marketing, sales, retail, and distribution organisation, and our vision is to delight every customer with our passion for quality and service.

Headquartered in Dubai, we operate in 42 countries across South and East Africa, the Gulf & Middle East, Southern Europe, Indian Ocean, and Southeast Asia, making us one of the world’s leading independent distributors.

At every interaction with our portfolio, events, and outlets, we strive for exceptional experiences for our customers and consumers through innovations like the award-winning Le Clos Finest Wines and Luxury Spirits retail concept to trend-driven brands and e-commerce and through operational efficiency and the highest standards of customer service at every touch point.

Role Purpose:

Elevate Le Clos’ sales and net profits through exceptional client service and personal sales achievements, creating memorable experiences for clients across various platforms.

Key Responsibilities:

• Deliver outstanding service to clients, ensuring a welcoming and proactive approach to meet their needs efficiently.
• Consistently achieve personal and store sales targets by employing effective client engagement, networking, and upselling techniques.
• Actively build and maintain a client network, leveraging client details to enhance sales opportunities and engagement.

Required Qualifications & Experience:

• A minimum of 3 years in the Hospitality industry, Customer Service, Retail Sales, or a client-facing role.
• Candidates must be at least 21 years of age.
• A proactive and engaging approach, with a keen interest in the wine and spirits industry and a continuous drive to enhance product knowledge and professional skills.
• Ability to meet sales targets and KPIs, with a client-centric mindset and a commitment to understanding and meeting the needs of HNWI clients.
• Flexibility to work shifts, including day, night, overnight, as well as on public holidays.

Desirable Skills and Experience:

• In addition to fluency in the English language, proficiency in additional languages such as Korean, Arabic, French, Mandarin or Russian is preferred.
• WSET 2 in Wines or Spirits
• Bachelor’s Degree from an accredited college or university.

What we offer:

Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That’s why we’re passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We’re committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected.

How to apply

Click the ‘Apply‘ button to join our team.